We offer a customised apple mac business support it help desk system. Employees are able to log issues by phone or email with a description of what they are experiencing. The helpdesk interface offers an integrated branded self-service knowledge base for accessing possible resolutions to common issues.
Workstation computers, servers, routers, firewalls, backup appliances, you name it. Our certified system administrators and apple support technicians have the skills and deep knowledge necessary to ensure your business critital systems run optimally.
Secure, scalable and reliable technology is essential for business continuity. We will help you make the right decisions when it comes down to purchasing new software, services and hardware. Our specialist knowledge and advice will be indispensable as your business develops and expands.
It's a sad fact that although constant monitoring is in place, I.T. hardware can occasionally fail. When this happens, our certified hardware engineers can easilly swap out a hard drive or replace a logic board. If it's something we don't have complete knowlegde of, we'll orchestrate getting it to the professionals who do.
Many business it support companies main focus is the Windows PC. As a mac support company our main focus is Apple Mac support. However, we understand that these two platforms should work in harmony together. We have a deep knowledge of integrating Windows PC's into Mac environments and vice versa.
Customized Response Times
Mission critical or not, we will work with you to find the best level of support to suit your business and budgeting needs.
Managed Software Services
Silently pushed software updates for all your applications, cloud managed antivirus & threat detection, automatic system reconfiguration. As a managed service provider our Managed IT Services help keep everything up to date, issue free and secure.
Complete Confidence & Reliability
As seasoned support professionals, our Apple Technical Support team have the knowledge and confidence to use tried and tested technology solutions to help your business.