Privacy policy
This privacy policy applies between you, the User of this Website and CMD CTRL Limited, the
owner and provider of this Website. CMD CTRL Limited takes the privacy of your information
very seriously. This privacy policy applies to our use of any and all Data collected by us or
provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which
can be found at: https://www.cmdctrl.co.uk/terms.html
Please read this privacy policy carefully.
Definitions and interpretation
1.
In this privacy policy, the following definitions are used:
Data
collectively all information that you submit to CMD CTRL Limited via the Website.
This definition incorporates, where applicable, the definitions provided in the Data
Protection Laws;
Data
any applicable law relating to the processing of personal Data, including but not
Protection
limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any
Laws
national implementing laws, regulations and secondary legislation, for as long as the
GDPR is effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
CMD
CMD CTRL Limited, a company incorporated in England and Wales with registered
CTRL
number 8491636 whose registered office is at 1 Back Lane, Castle Acre, Kings
Limited,
Lynn, Norfolk, PE32 2AR;
we or us
User or
any third party that accesses the Website and is not either (i) employed by CMD
you
CTRL Limited and acting in the course of their employment or (ii) engaged as a
consultant or otherwise providing services to CMD CTRL Limited and accessing the
Website in connection with the provision of such services; and
Website the website that you are currently using, www.cmdctrl.co.uk, and any sub-domains
of this site unless expressly excluded by their own terms and conditions.
2.
In this privacy policy, unless the context requires a different interpretation:
a.
the singular includes the plural and vice versa;
b.
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses,
schedules or appendices of this privacy policy;
c.
a reference to a person includes firms, companies, government entities, trusts and
partnerships;
d.
"including" is understood to mean "including without limitation";
e.
reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3.
This privacy policy applies only to the actions of CMD CTRL Limited and Users with respect
to this Website. It does not extend to any websites that can be accessed from this Website
including, but not limited to, any links we may provide to social media websites.
4.
For purposes of the applicable Data Protection Laws, CMD CTRL Limited is the "data
controller". This means that CMD CTRL Limited determines the purposes for which, and the
manner in which, your Data is processed.
Data collected
5.
We may collect the following Data, which includes personal Data, from you:
a.
name;
b.
contact Information such as email addresses and telephone numbers;
in each case, in accordance with this privacy policy.
How we collect Data
6.
We collect Data in the following ways:
a.
data is given to us by you; and
b.
data is collected automatically.
Data that is given to us by you
7.
CMD CTRL Limited will collect your Data in a number of ways, for example:
a.
when you contact us through the Website, by telephone, post, e-mail or through any other
means;
b.
when users request a call, book an appointment or leave a message on our live chat
system;
in each case, in accordance with this privacy policy.
Data that is collected automatically
8.
To the extent that you access the Website, we will collect your Data automatically, for
example:
a.
we automatically collect some information about your visit to the Website. This
information helps us to make improvements to Website content and navigation, and
includes your IP address, the date, times and frequency with which you access the
Website and the way you use and interact with its content.
Our use of Data
9.
Any or all of the above Data may be required by us from time to time in order to provide you
with the best possible service and experience when using our Website. Specifically, Data may
be used by us for the following reasons:
a. internal record keeping;
in each case, in accordance with this privacy policy.
10. We may use your Data for the above purposes if we deem it necessary to do so for our
legitimate interests. If you are not satisfied with this, you have the right to object in certain
circumstances (see the section headed "Your rights" below).
Keeping Data secure
11. We will use technical and organisational measures to safeguard your Data, for example:
a.
access to your account is controlled by a password and a user name that is unique to you.
b.
we store your Data on secure servers.
12. We are certified to ISO 27001. This family of standards helps us manage your Data and keep
it secure.
13. Technical and organisational measures include measures to deal with any suspected data
breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us
know immediately by contacting us via this e-mail address: info@cmdctrl.co.uk.
14. If you want detailed information from Get Safe Online on how to protect your information and
your computers and devices against fraud, identity theft, viruses and many other online
problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM
Government and leading businesses.
Data retention
15. Unless a longer retention period is required or permitted by law, we will only hold your Data
on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or
until you request that the Data be deleted.
16. Even if we delete your Data, it may persist on backup or archival media for legal, tax or
regulatory purposes.
Your rights
17. You have the following rights in relation to your Data:
a.
Right to access - the right to request (i) copies of the information we hold about you at
any time, or (ii) that we modify, update or delete such information. If we provide you
with access to the information we hold about you, we will not charge you for this, unless
your request is "manifestly unfounded or excessive." Where we are legally permitted to
do so, we may refuse your request. If we refuse your request, we will tell you the reasons
why.
b.
Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c.
Right to erase - the right to request that we delete or remove your Data from our
systems.
d.
Right to restrict our use of your Data - the right to "block" us from using your Data or
limit the way in which we can use it.
e.
Right to data portability - the right to request that we move, copy or transfer your Data.
f. Right to object - the right to object to our use of your Data including where we use it for
our legitimate interests.
18. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the
processing of your Data (where consent is our legal basis for processing your Data), please
contact us via this e-mail address: info@cmdctrl.co.uk.
19. If you are not satisfied with the way a complaint you make in relation to your Data is handled
by us, you may be able to refer your complaint to the relevant data protection authority. For
the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be
found on their website at https://ico.org.uk/.
20. It is important that the Data we hold about you is accurate and current. Please keep us
informed if your Data changes during the period for which we hold it.
Links to other websites
21. This Website may, from time to time, provide links to other websites. We have no control over
such websites and are not responsible for the content of these websites. This privacy policy
does not extend to your use of such websites. You are advised to read the privacy policy or
statement of other websites prior to using them.
Changes of business ownership and control
22. CMD CTRL Limited may, from time to time, expand or reduce our business and this may
involve the sale and/or the transfer of control of all or part of CMD CTRL Limited. Data
provided by Users will, where it is relevant to any part of our business so transferred, be
transferred along with that part and the new owner or newly controlling party will, under the
terms of this privacy policy, be permitted to use the Data for the purposes for which it was
originally supplied to us.
23. We may also disclose Data to a prospective purchaser of our business or any part of it.
24. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
General
25. You may not transfer any of your rights under this privacy policy to any other person. We may
transfer our rights under this privacy policy where we reasonably believe your rights will not
be affected.
26. If any court or competent authority finds that any provision of this privacy policy (or part of
any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the
extent required, be deemed to be deleted, and the validity and enforceability of the other
provisions of this privacy policy will not be affected.
27. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or
remedy will be deemed a waiver of that, or any other, right or remedy.
28. This Agreement will be governed by and interpreted according to the law of England and
Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of
the English and Welsh courts.
Changes to this privacy policy
29. CMD CTRL Limited reserves the right to change this privacy policy as we may deem
necessary from time to time or as may be required by law. Any changes will be immediately
posted on the Website and you are deemed to have accepted the terms of the privacy policy on
your first use of the Website following the alterations.
You may contact CMD CTRL Limited by email at info@cmdctrl.co.uk.
Attribution
30. This privacy policy was created using a document from Rocket Lawyer
(https://www.rocketlawyer.co.uk).
13 March 2019